Privacy Policy

AnkrStak (“AnkrStak,” “we,” “our,” or “us”) refers to Blake Daniel Garcia, a sole proprietor doing business as AnkrStak.

This Privacy Policy describes how we collect, use, disclose, store, process, and protect information when individuals, organizations, and authorized users access or use any website, application, mobile application, software platform, communication service, integration, or related service operated by AnkrStak (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

This Privacy Policy applies to:

• The AnkrStak website
• Software applications operated by AnkrStak
• Mobile applications operated by AnkrStak
• APIs and integrations operated by AnkrStak
• Customer support interactions
• SMS, email, push notification, and in-app communications
• Future products and services operated by AnkrStak

This Privacy Policy does not apply to third-party websites, products, or services that are not controlled by AnkrStak.

Information You Provide

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Company name
• Organization information
• Account credentials
• Billing information
• Profile information
• Communications submitted through forms
• Support requests
• Uploaded content, documents, images, videos, and files
• Notes, comments, and user-generated content

Information Collected Automatically

When you use the Services, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Session information
• Application usage information
• Crash reports
• Performance metrics
• Referral information
• Log data
• Security and audit information

Payment Information

Payments may be processed through third-party payment processors.

AnkrStak does not store complete payment card information.

Payment processors maintain and process payment information according to their own privacy policies and security standards.

Communications Information

We may collect information related to:

• Emails
• SMS messages
• Push notifications
• In-app notifications
• Customer support interactions

AI and Automation Data

Certain Services may utilize artificial intelligence, machine learning, automation technologies, recommendation systems, or generative technologies.

Information submitted to these features may be processed to provide requested functionality.

We may use information to:

• Provide and operate the Services
• Authenticate users
• Create and manage accounts
• Process transactions
• Deliver customer support
• Improve functionality and performance
• Monitor security
• Detect fraud and abuse
• Generate analytics and reporting
• Send communications
• Comply with legal obligations
• Develop new features and Services

We use information only as reasonably necessary to operate and improve the Services.

Customer Data remains the property of the individual, organization, customer, or entity that submitted or controls such data.

AnkrStak does not acquire ownership rights to Customer Data.

AnkrStak acts solely as a software provider and processor of Customer Data as necessary to provide, maintain, secure, and improve the Services.

Customer Data may include:

• Contact information
• Uploaded files
• Images
• Videos
• Documents
• Messages
• Reports
• Records
• User-generated content

AnkrStak does not sell Customer Data.

AnkrStak does not rent Customer Data.

AnkrStak does not monetize Customer Data through advertising networks, data brokers, or third-party marketing organizations.

Email Communications

We may send emails regarding:

• Account activity
• Service updates
• Billing
• Security notices
• Product announcements
• Customer support

SMS Communications

If you provide your phone number and consent to receive text messages, we may send:

• Account notifications
• Security notifications
• Service updates
• Appointment reminders
• Customer support messages
• Product communications
• Promotional messages where permitted by law

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at hello@ankrstak.com.

SMS Privacy Commitment

SMS consent and phone numbers collected for SMS communications are not shared, sold, rented, or transferred to third parties or affiliates for marketing purposes.

We may use cookies and similar technologies to:

• Authenticate users
• Maintain sessions
• Improve performance
• Store preferences
• Analyze usage
• Support security functions

Users may control cookie settings through their browser preferences.

Disabling certain cookies may impact functionality.

We may use analytics tools and service providers to understand:

• Application usage
• Website traffic
• Feature adoption
• Service performance
• System reliability

Analytics information is used to improve the Services.

We do not sell personal information.

We do not sell Customer Data.

We may share information with trusted service providers necessary to operate the Services, including providers supporting:

• Hosting
• Infrastructure
• Authentication
• Communications
• Payments
• Analytics
• Security
• Data storage

Examples may include:

• Stripe
• Twilio
• Supabase
• Vercel
• Resend

or similar providers used to support the Services.

We may also disclose information when required by law or to protect rights, security, property, or users.

Certain Services may incorporate:

• Artificial intelligence
• Machine learning
• Recommendation systems
• Automation technologies
• Generative technologies

Outputs generated by automated systems may contain inaccuracies.

Users remain responsible for reviewing outputs before relying on them.

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

No method of transmission or storage can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their account credentials.

Information is retained only as long as reasonably necessary to:

• Provide the Services
• Maintain security
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements

Account Deletion

Upon account deletion:

• Access to the account may terminate immediately.
• Access to Customer Data may terminate immediately.

Retention Period

Certain information may remain in:

• Backups
• Audit logs
• Security records
• Disaster recovery systems

for up to ninety (90) days before permanent deletion.

Retention periods may vary where required by law.

California residents may have rights under applicable California privacy laws, including the right to:

• Know what information is collected
• Access personal information
• Correct inaccurate information
• Request deletion of personal information
• Understand how information is used
• Not be discriminated against for exercising privacy rights

Requests may be submitted to hello@ankrstak.com.

We may require verification of identity before fulfilling requests.

The Services are intended for users who are at least thirteen (13) years of age.

We do not knowingly collect personal information from children under thirteen (13).

If we become aware that information has been collected from a child under thirteen (13), we will take reasonable steps to remove such information.

The Services are operated from the United States.

Users accessing the Services from outside the United States acknowledge that information may be transferred to and processed in the United States.

We may update this Privacy Policy periodically.

Updated versions will be posted with a revised Effective Date.

Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.

Questions regarding this Privacy Policy may be directed to:

AnkrStak

hello@ankrstak.com

https://ankrstak.com